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Legal
Policies
Familiarize yourself with our policies so that home exchanges remain a safe and magical experience for everyone.
Legal
Terms of Use
The rules and conditions for using our platform.
Privacy Policy
How we protect your personal data.
Member Policies
Credit Rules
How credits work on MyFamilyAbroad.
Member Code of Conduct
The expected behavior rules for our community.
Housing Requirements
Quality standards for host accommodations.
Cancellation and Modification Policy
Conditions for canceling or modifying a stay.
Stay Protection Policy
How we protect your stay and your family.
Damage Management Policy
How to handle damages or incidents during a stay.
Lost or Missing Items Policy
Procedure for lost or missing items.